Increasingly, Fire and Rescue Services across the globe are choosing FlamePro PPE to protect their firefighters.
Here are just some of the reasons why:
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DESIGN EXPERTISE
We’re innovators. Our highly skilled and experienced design team is at the forefront of firefighter PPE design. Protection, comfort and ergonomics are stitched into every piece of kit we create, and we don’t compromise on quality.
We’re not tied to any suppliers. We’re free to use the very best available fabrics for the job. All our PPE is heat and flame resistant, breathable, durable and carefully designed to be comfortable.
We have our own testing laboratory to put new styles and fabric combinations through their paces. This enhances design innovation, whilst always ensuring high levels of protection and safety.
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CUSTOMER FOCUS
Our team is known for being professional, honest and easy to work with. We pride ourselves on the relationships we build with customers: they trust us to get the job done.
Every customer has a dedicated account manager to answer queries and provide updates. We take the time to get to know you and your organisation, to understand your preferences and how you work. We never oversell. We always ask the right questions to make sure the solutions we’re providing are exactly what you need, and can tailor your kit accordingly.
Before you place an order, we’ll make sure the design is right, from the national or international standards it meets, to the specific fabrics we use, to the placement of pockets and loops. We’ll then produce samples for you to try.
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THE PERFECT FIT
To provide optimal protection, PPE must fit well. We know everyone is different, that’s why we manufacture 96 different standard sizes across all body types.
Our Sizing App helps to ensure that we get the right fit for each member of your crew. Convenient, quick and accurate, it uses AI technology to capture precise measurements, ensuring comfort, mobility and safety.
For those preferring a personal service, we offer an in-person sizing option. Our sizing team will visit crew members at all your locations to ensure correct size and fit.
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FAST DELIVERY
We deliver – quickly! Sourcing kit in good time has become problematic in today’s market. Our competitors are taking months to complete orders and failing to meet delivery deadlines. Not us. Our customers are surprised and delighted at how quickly they can receive kit.
We keep healthy stocks of technically advanced fabrics, so we’re not hindered by supply issues. We have the staff, capacity and capability to hit the ground running when you place an order, so we can deliver excellent quality kit in industry leading times of 8-12 weeks.
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MANUFACTURING CONTROL
From initial design to delivery of your kit, everything is handled by us. Part of the reason we’re out-stripping our competitors on delivery times is the full control we have over our supply chain and manufacturing capabilities.
Whilst many PPE suppliers look to Asia to contract out their manufacturing, we have our own manufacturing facility in the heart of Europe. Here we employ our own staff, and have stringent training, auditing and quality control procedures. Our in-house production line is expertly managed to ensure a smooth process and avoid delays, meaning your PPE will reach you quickly.
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CLEANING & MAINTENANCE
Our care and attention to detail doesn’t stop on delivery. You can depend on us to handle the ongoing cleaning and maintenance of your kit, to ensure it’s in tip top condition for every call out.
Our full service package in the UK provides cleaning and decontamination services at 22 aftercare service depots across the country. Here, we also inspect kit for signs of damage and undertake repairs. PPE is returned within seven days, clean, repaired and ready for action.
All aftercare services are logged on our Wardrobe Management Portal, where you can track and access the service history of each piece of kit, and order replacements.
We’re actively sourcing worldwide partners to help us deliver these services globally, and can advise on aftercare services available in any location.
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ENVRONMENTAL RESPONSIBLITY
Our impact on the environment matters. We work hard to protect firefighters, and we want to protect our planet too. We’re proud to offer our customers a comprehensive recycling package for firefighting PPE.
Our FlamePro Recycle scheme takes used firefighter clothing, boots and helmets from any supplier to be reused, repurposed or recycled. Our services are scalable, whether you require occasional box returns, or regular recycling bin collections. Together, we can all make a difference keeping firefighting PPE out of landfill.
Download our latest product brochure here.
